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Thanks Bjarne. It worked: start firmware loader hit the 'Connect' (1) button disconnected one of the power cables to the controller waited 15 seconds connect the power cable again the firmware loader managed to connect to the controller You made my day!!!

Hello Lars1, thanks for the quick response. > I've read the "Java problemer igen igen igen" topic, but I found nothing new that I didn't try (except with the javastarter, but that test gave the same result >> login via USB failed). > I think I have firmware version 2.7.135, where can I find the Visual version that matches with this firmware version? > I tried 'IHC Firmware Loader klient version 1.3.3' that I found here in the download section, but at step 1, the bar continious to load. Are there other FW loader on the site? Greetings

When I open the IHC Visual software on my computer, and try to make connection to my controller through USB I get this message: Ihc controller not detected but <USB> responds to ping

Hello, The last time I connected to my IHC Visual Controller has been years ago. Since that time I have a new computer and I'm not able to connect to my controller anymore. I've been testing for a week now: Windows 7, Windows 10, different versions of Java (6, 7 & 8), and the different versions of ICH-software (2.7.1, 2.7.1, 2.8). But I still have the same problem: When I go to usb/ I get the startpage of the controller. I choose 'IHC Administrator' and try to login via USB (with the USB cable connected) I get the error: 'Login via USB failed' When i check the version of the openend software (? About) I get/see 'Version 2.7.135' I called the Schneider service desk from the Benelux, they told me to upgrade the controller frimware with the IHC Firmware Loader. The Firmware Loader can unfortunately also not connect through USB, so I'm not able to upgrade. The IHC components was installed in 2011 (March/May), so I think I have the 6.1 version. What else can I do/try? Reset the IHC Visual Controller (and how do I do that) ? I don't have a backup of my config/project so I don't want to do a factory reset. Thank you in advance